Last updated: 1 January 2025
Privacy Policy
uhelp Foundation ("we", "our", "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a donation.
Information We Collect:
- Personal identification information (name, email address, phone number)
- Payment information processed securely through PCI-DSS-compliant gateways
- Usage data such as IP address, browser type, and pages visited
- Communications you send to us via contact forms or email
We do not sell, trade, or rent your personal information to third parties. Your data is used solely to process donations, communicate impact updates, and improve our services.
Terms of Use
By accessing and using the uhelp Foundation website, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our website.
Permitted Use:
- You may use our website for lawful purposes only
- You must not attempt to gain unauthorised access to any part of the website
- You must not transmit any unsolicited commercial communications
- All content on this website is the property of uhelp Foundation unless stated otherwise
uhelp Foundation reserves the right to modify these terms at any time. Continued use of the website after changes constitutes acceptance of the new terms.
Cookie Policy
Our website uses cookies to enhance your browsing experience and analyse website traffic. Cookies are small text files placed on your device by your web browser.
Types of cookies we use:
- Essential cookies: Required for the website to function correctly
- Analytics cookies: Help us understand how visitors interact with the site (Google Analytics)
- Preference cookies: Remember your settings and preferences
- Marketing cookies: Used to deliver relevant advertisements (optional)
You can control and manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
Donation Disclosure
uhelp Foundation is a registered non-profit organisation (Reg. No. UH-2012-7734). All donations are tax-deductible to the extent permitted by applicable law.
We are committed to full financial transparency:
- 100% of public donations go directly to field programmes
- Operational costs are funded through institutional grants and corporate partnerships
- Annual financial reports are published on our website every March
- We are audited annually by an independent certified accounting firm
- Donation refund requests are reviewed within 7 business days
Copyright Notice
© 2025 uhelp Foundation. All rights reserved. All content on this website, including text, graphics, logos, images, and software, is the property of uhelp Foundation and is protected by applicable intellectual property laws.
You may share our content for non-commercial purposes with attribution. For commercial use, partnership, or media enquiries, please contact press@uhelp.org.